TORONTO, ONTARIO – May 28, 2018 One King West Hotel & Residence Hotel & Residence, an all suite, luxury hotel located in the heart of downtown Toronto, announced that it has received a TripAdvisor® Certificate of Excellence. Now in its eighth year, the achievement celebrates businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.

“We’re delighted to receive the 2018 TripAdvisor Certificate of Excellence for One King West Hotel & Residence Hotel and Residence based on the consistently great reviews we have earned,” said Steve O’Brien, General Manager of One King West Hotel & Residence. “Every member of our team works hard each and every day to provide an uncompromising level of service and it is an honour to know that our efforts have been recognized and appreciated for another year. Sincere thanks to our associates for their dedication to deliver the best guest service possible and to our guests for their continued support. Rest assured that we will do everything it takes to make us deserving of your loyalty.”

“TripAdvisor is excited to announce the recipients of the 2018 Certificate of Excellence, which celebrates businesses that have consistently received strong praise and ratings from travellers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honour businesses that are actively engaging with customers and using feedback to help travellers identify and confidently book the perfect trip.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.


About One King West Hotel & Residence Hotel & Residence

Located in downtown Toronto in an Ontario Heritage-designated building, One King West Hotel & Residence Hotel & Residence combines the grandeur of Canada’s banking past with the latest in contemporary comforts. Originally the Dominion Bank in the late 1800’s, One King West Hotel & Residence has since been transformed into a luxurious escape from the daily grind and has become the Hotel to Call Home. Featuring modern accommodations, historic opulence, and warm hospitality, its ideal location connects guests within minutes to Toronto’s downtown business, entertainment and shopping districts.

About TripAdvisor

TripAdvisor, the world’s largest travel site*, enables travellers to unleash the full potential of every trip. With over 600 million reviews and opinions covering the world’s largest selection of worldwide travel listings – approximately 7.5 million accommodations, airlines, attractions and restaurants – TripAdvisor provides travellers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. TripAdvisor also compares prices from more than 200 hotel booking sites so travellers can find the lowest price on the hotel that’s right for them. TripAdvisor-branded sites are available in 49 markets, and are home to the world’s largest travel community of 455 million average monthly unique visitors**, all looking to get the most out of every trip. TripAdvisor: Know better. Book better. Go better.

The subsidiaries and affiliates of TripAdvisor, Inc. (NASDAQ:TRIP) own and operate a portfolio of websites under 20 other travel media brands:,
(including,, and,,, and

*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, November 2017
** Source: TripAdvisor log files, average monthly unique visitors, Q3 2017